Privacy Policy for Perfection Services
This page explains what Perfection Services does with the details you give us when you ask for a quote, book a job or contact us.
What We Collect
When you fill in a form on this website, book online or get in touch, we may ask for:
- your name
- your phone number and email address
- the address where the job is
- details about the job, and any photos you send us.
Why We Collect It
We use your details to reply to you, give you a quote, book the job, get to your home, do the work and send you an invoice. We may also contact you after a job to ask how it went or to ask for a review.
Who Sees It
Your details are seen by our team: the people who answer the phone, book the jobs and do the work. They are also stored by the services we use to run the business:
- ServiceM8, the system we use for quotes, bookings and invoices
- our email provider, which receives the form messages
- the company that hosts this website.
To ask who has seen your details, email paul@perfectionservices.com.au.
Website Visits
Our website uses Google Analytics to count visits and see which pages people read. It doesn't tell us your name or contact details. You can block it with your browser's privacy settings.
How Long We Keep It
We keep job records for our work, our tax records and the law. To ask how long we keep your details, contact us.
Seeing, Fixing or Deleting Your Details
You can ask to see the details we hold about you, or ask us to correct or delete them. To ask, email paul@perfectionservices.com.au or call 0414 567 114.
Questions or Complaints
If you have a question or a complaint about how we handle your details, email paul@perfectionservices.com.au. If you're not happy with our answer, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy from time to time. The latest version is always on this page.